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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karim Nasir Murrain

April 25, 2024

5  out of  5 rating by Karim Nasir Murrain
"I Irene has made this process easy for me and my family. In the beginning I was hesitant about going through it, thinking it was going to be a lengthy process. I was so wrong. Irene thank you for your patience and commitment to helping me and my love ones!! World Class Service!!!!"
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Francois Simonpietri

November 14, 2023

5  out of  5 rating by Francois Simonpietri
"Insurance had been frustrating until I got to this agency. It was recommended by a dear friend. The staff is client centric, they strive to get your things done, on a timely matter, sharing the options so you can save money or get the protection you need. While all the staff has been great, I want to highlight Ivette for her courteous and service oriented work. Keep up the great work!"
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Gisenia Reyes

August 24, 2023

5  out of  5 rating by Gisenia Reyes
"The staff at Louis Bernstein’s office is first class. My Statefarm representative, Paola Garcia, has been a pleasure to work with. She has always ensured I have the best coverage and has answered all my concerns in a timely manner. Because of her expertise, I have purchased additional services aside from my auto insurance because she has made me realize it’s an investment. Five stars all around."
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Yuley Gonzalez

July 22, 2023

2  out of  5 rating by Yuley Gonzalez
"My policy pricing going up & down and cant get someone on the phone to explain. I have been a customer for over 20 years and have nevet experienced the lack of customer service until recently. I leave messages, emails & no reply. Will be looking for new service to my 4 vehicles soon."
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Yiyi Luque

May 25, 2023

5  out of  5 rating by Yiyi Luque
"Louise, Romina and Ivette have been servicing our business insurance coverage for many years. They have become part of our family and have helped us in our ups and downs. They are extremely professional and experts in their field. Always treated us with the utmost attention and detail. My husband and I highly recommend Louise Bernstein's agency for all your insurance needs! You will not be disappointed."
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Marjorie Garcia

May 24, 2023

5  out of  5 rating by Marjorie Garcia
"Romina is the Best!! She is the main reason I am with State Farm! She is Professional, knowledgeable and friendly and Always ready to assist in every way. Thank you for the exceptional service; it is very much appreciated!"
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Javier Castro

April 12, 2023

5  out of  5 rating by Javier Castro
"Best agent. 20+ years strong"
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ariam zelazong

April 7, 2023

5  out of  5 rating by ariam zelazong
"Excellent , caring and responsible agents"
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Amaka A

March 30, 2023

5  out of  5 rating by Amaka A
"Ivette and Paola are always willing to work with you to get the best prices! I've been with them for many years."
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Jose Aragon

March 25, 2023

5  out of  5 rating by Jose Aragon
"I am extremely satisfied to have contacted Louis Bernstein State Farm agency because thanks to the excellent customer service provided by Romina Parisi and Ivette Alvarez I was able to select my home and auto insurance. When I compared their quote to my old policy they saved me over $2,000 per year. I would highly recommend this agency. Thanks again to Romina and Ivette for their outstanding expertise in this matter."
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Alexis Guzman

March 21, 2023

5  out of  5 rating by Alexis Guzman
"excellent professional very attentive very friendly strives to solve any problem paola"
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Solimar Catary

March 21, 2023

5  out of  5 rating by Solimar Catary
"Paola is an excellent advisor, always attentive to requests and information with immediate answers and solutions, she has been my advisor for 2 years, I recommend her 100%."
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Gaby Nunez

March 21, 2023

5  out of  5 rating by Gaby Nunez
"I recently obtained a few quotes and a policy from this agency. Paola was very professional and very knowledgeable, she answered all of my questions and was also very friendly. She made the whole process quick and simple for me. I highly recommend the agency and Paola . She treats you like you’re a friend or family ."
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Janet Hernandez

March 21, 2023

5  out of  5 rating by Janet Hernandez
"excellent and fast service"
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Stephanie Bardina

March 21, 2023

5  out of  5 rating by Stephanie Bardina
"So happy to be insured at this office. My agent, Paola, provides top notch service, is always looking out for my family and I and educating me on my best options. Definitely recommend!"
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Pawena Sirimangkala

February 21, 2023

5  out of  5 rating by Pawena Sirimangkala
"We are very pleased with our State Farm's local office, particularly the first-class service Romina P., our Account Representative, extends to us. Every time there's a need to call the office, Romina would always take our calls. Romina's knowledge about homeowner insurance is unmatched. Romina would always give her best advice and it has proven time and again that we could not go wrong when following Romina's advice. As a result, we came to trust State Farm as an honest insurance company."
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Teresa Cruz

February 17, 2023

5  out of  5 rating by Teresa Cruz
"Paola was amazing helped me get my policy getting it together!"
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George Samuel

June 28, 2022

4  out of  5 rating by George Samuel
"I have service from them last 5 years. Excellant service and pleasant staff. Help oriented and dependable."
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Moe Naj

March 4, 2022

1  out of  5 rating by Moe Naj
"Stay a way very bad service"
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victor feliciano

September 13, 2021

5  out of  5 rating by victor feliciano
"we've always been happy with your services, but Romina hit it out of the park for us. She helped us get a better rate on our home insurance, and she did it like a pro. She had the right info at the right time and walked us through the whole process. Always being courteous and attentive. Kudos to your company for hiring a wonderful, competent professional like her. Thank you! sincerely, Emily and Victor Feliciano"
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Asgar Ali

August 30, 2021

5  out of  5 rating by Asgar Ali
"Amazed with the very prompt response I got from Paola to a query I initiated - literally within minutes. That was pretty impressive."
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Al Miami

April 4, 2021

5  out of  5 rating by Al Miami
"Genesis Garcia provided great service; was very responsive to emails. State Farm met my insurance needs and pricing is very fair. I would recommend this office for your insurance needs. Thank you."
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Jacob M

January 22, 2021

5  out of  5 rating by Jacob M
"Genesis was extremely helpful. She made the whole process very efficient and she got us our home and auto policy in a very timely manner. I would highly recommend State Farm, Louise Bernstein as agent and Genesis for very a personable and professional service."
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Jose Guerrero

January 14, 2021

5  out of  5 rating by Jose Guerrero
"Loise Bernstein bypass all my customer service expectation. Romina Parisi is by far the best insurance representative that I could have. Great team !"
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Reina Rodriguez

January 5, 2021

5  out of  5 rating by Reina Rodriguez
"Maylene Rivera is an excellent and dedicated agent, Thank you for all your help and understanding"